Last Updated: May 5, 2024
Thank you for shopping with [mz wallace]. We want you to be completely satisfied with your purchase. If you are not fully satisfied with your order, you may request a return according to the policy below.
Return Period
We accept returns within 30 days of the delivery date. Items must be returned within this period to be eligible for a refund or exchange.
Return Requirements
To be eligible for a return, your item must meet the following conditions:
The item must be unused, unworn, and in its original condition.
The item must include all original packaging, tags, accessories, and included materials.
Products showing signs of wear, damage, washing, alteration, or misuse may not be accepted.
Non-Returnable Items
Certain products cannot be returned, including:
Final sale items
Gift cards
Personalized or customized products
Items damaged due to improper use
Return Process
To start a return, please contact our customer service team at
Please include your order number and the reason for your return request. Our team will provide return instructions after reviewing your request.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.